IT analyst firm Gartner, Inc., has ranked IBM as the worldwide market share leader in the Portal Products and User Interaction Tools enterprise software segment. Here is my take –
There is no question on the capabilities and functionalities of IBM WebSphere Portal V 6.1, which is well designed to collaborate the information from users, communities, corporate enterprises, and the Web. I will not discuss the cool and robust features of IBM but will list down the external factors that might have influenced the ranking-
1. Technology: Still the market share of .net is much less than java. IBM being a java based portal and is adopted by organizations who either already have java based software infrastructure or their decisive people are pro-java. I agree with Janus–
“Microsoft is known to give away SharePoint like candy, so SharePoint might indeed have less revenue. A substantial portion of SharePoint licenses remain unused.”
Yes, the Adoption of SharePoint (MOSS) is much higher than any portal in the market (07-08), and who does the marketing better than MS, but the point has still not reached where SharePoint can be ranked as #1.
2. Choice: Do customers have choice?..ummm –lets find out-
a) Opensource/Liferay: Even though Liferay is named as the Visionary portal product in Gartner’s magic quadrant, the financial industry has no confidence in this open source portal. On the other hand, IBM software is being used by the top 10 global banks.
b) Sun JES Portal: before the acquisition: The setting sun finally decided to stop the further release if its enterprise portal product (last version 7.2) and decided to contribute towards Websynergy and Webspace (Liferay-Sun combo Prj).
c) Oracle/Weblogic/Webcenter: Oracle invested huge $$$ in their Webcenter portal project but failed to market their so-called strategic portal product. Market still questions Oracle’s portal leadership. With five portal products under its belt, seems like that sale and marketing team is confused on which portal to highlight. I believe that aqualogic and weblogic are doing pretty well but not widely adopted as IBM WebSphere.
3) Leadership/Support/Cost: IBM tops the chart in terms of cost for its product, services and support. Even then, organizations opt for security, availability, collaboration and other web2.0 stuffs over the cost. It might be because IBM promises better ROI. I believe that 2011 will be a crucial year for IBM portal after the economic recession ends as most of the organizations have kept their decisions on hold for buying an expensive portal products.
There can be other reasons as well such as innovations, industry types, underlying architecture etc that might have valued customers more in buying this product.
More information about the report, features, and a case study is here-